Updated: Thursday 4th July 2024
Who we are
Apex Stainless Fasteners Ltd is a company registered in England, UK, company number: 2631068, VAT number: GB581269423.
Head office location for Apex Stainless Fasteners Ltd is Unit 20 Somers Road, Rugby Warwickshire, CV22 7DH.
Apex’s website address is: https://www.apexstainless.com.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Apex uses a partner called Forminator to collect contact data, this is used solely for customer services, media, sales or purchasing enquiries and not for marketing purposes.
When visitors or users submit a form, we capture the IP Address for spam protection. We also capture the email address and might capture other personal data included in the Form fields, such as name and telephone number.
When visitors or users submit a form we retain the data for 2 years.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
All collected data might be shown publicly and we send it to our workers or contractors to perform necessary actions based on the form submission.
Third Parties
We use hCAPTCHA for spam protection. Click here to view their privacy policy.
We use Defender for security. Click here to view Stackpath’s privacy policy.
We use Smush for image optimisation. Click here to view Stackpath’s privacy policy.
We use Forminator for Contact Us forms. Click here to view WPMUDEV’s privacy policy.
We use Klaviyo for email marketing. Click here to view their privacy notice.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
We also use cookies provided by our GDPR cookie plug in partner, further detail can be seen in our Apex Website Cookie Policy (apexstainless.com).
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. For example if content is embedded from You Tube, their privacy policy applies to the content displayed.
Analytics
We use Google Analytics to track customer behaviour on our website. For more detail on Google’s privacy policy visit Privacy Policy – Privacy & Terms – Google
What rights you have over your data
If you have an account on this site, have left comments, or submit a contact us request, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service. We do not send data to any other third parties, both inside the European Union, or outside.
Your contact information
For any questions, requests or concerns that relate to personal data or data protection, please contact our data protection officer (Jason Lloyd) via marketing@apexstainless.com or 01789 512950.
How we protect your data
Apex Stainless Fasteners prioritises the protection of user data. Data is stored on encrypted servers, protected by the latest security systems, strict password update policies, and two-factor authentication.
Staff undertake data protection training every 2 years to maintain GDPR compliance, supported using third-party software to train against security threats like phishing attacks.
What data breach procedures we have in place
If we believe there is a potential or real data breach threat, we use internal systems reporting to identify the improper use of data. IT security is of the highest possible level in the company, where there is 24/7 support and the latest IT security software in place.
As a user, if you think that a data breach has occurred, please contact the data protection officer (Jason Lloyd) via marketing@apexstainless.com or 01789 512950. We have an SLA of 48 hours to respond to any form of data protection request, this is so that we can collect the information required.
What third parties we receive data from
The Apex web site receives no data about users from third parties, including advertisers.
What automated decision making and/or profiling we do with user data
Apex does not use automated decision making and/or profiling of user data in any way, such as advertising.
Industry regulatory disclosure requirements
Apex Stainless Fasteners Ltd is registered with the Information Commissioner’s Office, under registration number: ZA649700. This data protection certificate means that the company complies with ICO rules and GDPR regulations. If a customer wishes to make a complaint in relation to Apex Stainless Fasteners Ltd, they can raise this with the ICO using our registration number.
A copy of the ICO certificate is here.
Apex Stainless Fasteners Ltd is also a member of the British Stainless Steel Association. The BSSA website, may also be helpful for answering any questions you may have on Stainless Steel matters, including their technical help section.
